Category Archives: Established & Growing Businesses

Analyzing Your Numbers

 
Financial management and understanding numbers is a daunting topic for many entrepreneurs. However, this is a vital skill when speaking with investors and bankers that will help your business grow and/or survive.
 
This video will give an outline of what numbers are important and some basic ratios to test on your business.
 
Some concepts that are very important are;
 
1. Reviewing your past performance and changing trends can spot problems early.
2. If you don’t have past performance you can also track against industry averages. This can be done based on the industry that you are in and the size of your business.
3. Financial ratios help you determine if there are problems in specific areas in your business.
– the quick ratio and acid test
– accounts payable and receivables turnover
– debt-equity ratios and interest payable
4. Creating a 1-page business performance dashboard helps you see all of the financial metrics in one spot.
 
 

 
Contact Your Experts
 
Fabyelle Chevalier, CPA, CA
Manager – Financial Advisory Services
BDO Canada LLP
Email: FChevalier@bdo.ca
 
Gregg Miyasaki, CGA
Mid-Market Commercial Account Manager
BMO Bank of Montreal
Email: gregg.miyasaki@bmo.com
 
Like the PowerPoint? Analyzing Your Numbers
 

More Resources

 
If you are looking for places to find industry standards;
– Stats Canada: https://www.statcan.gc.ca/start-debut-eng.html
– Your financial institution
– Your accountant
 
 

Small Business Exit Strategies

Your small business exit strategy is one of the most important parts of running your business.
 
The reality is, if you want money quickly it is better to get a job than start a small business. Starting a small business helps you in the long run financially as you are building equity and value in your business year over year.
 
But the only way to get this equity and value out of the business is having a solid exit strategy that allows you to realize this.
 
There are 6 major exit strategies to consider;
 
1. Getting the most out your business now.
2. Liquidating your business which means selling all of your assets.
3. Selling your business to someone you know.
4. Being acquired by another business for a strategic reason.
5. Issuing shares publically and getting out of the business.
6. Create a family empire with a solid succession plan.
 
One of these should be selected and planned for. The video walks through these strategies, gives examples of how it has worked, and highlights the top tip for each exit strategy that you should be focusing on.
 

 
Contact Your Expert
 
info@smallbusinesssolver.com
 
Want the Slides? small business exit strategies.
 

Cold Calling Basics (Part 1)

Cold calling is the most cost effective way to develop new leads for a small business owner selling business to business (B2B) or business to government (B2G). Even with all social media options, search engine optimization, and so many other marketing tools available to a small business owner – cold calling and telemarketing still wins out.

 

Unfortunately it is also the most hated way to get business. People are often scared of even picking up the phone for the first call. But if it is the most cost effective way to get new business, it is important to learn how to improve your odds.

 

The top 10 tips that are covered are;
– how to be a human rather than a robot when telemarketing
– when in doubt, put yourself in your customer’s shoes
– why honesty is truly the best policy
– how to keep your energy and optimism up
– when to call your target prospect
– how often to call your target prospect
– what makes a bad lead list and what are the red flags that your lead list stinks
– what information should you be keeping and tracking about your customers?
– should you be scared of gatekeepers and tactics to get to the person you want

 

 

Expert Contact Information

Carla Langhorst
Carla@smallbusinesssolver.com

 

Like the PowerPoint? cold calling basics

 

Marketing Automation for Small Business

When we think marketing we often think advertising. But with business becoming more of a science, there are now marketing software out there that can help grow your business.
 
Obviously technology is more than just social media and your computer, and this is your opportunity to understand what some of those tools are that could help your business.
 
Marketing automation is one of the newest techniques out there. And it is becoming increasingly important as by 2020 it is estimated that 85% of a company’s customer interactions will be automated and through technology. This means that these marketing automation best practices are only going to become more important.
 
The 10 Commandments of Marketing Automation
 
1. Be 100% customer focused. What are your customers pain points?
2. Be pressure free. Gone are the days of the pushy sales person.
3. Support the internal sale. Remember that you are working with more than the decider when you are selling. There are influencers and other stakeholders you need to communicate with.
4. Marketing automation is part of your integrated inbound marketing strategy.
5. Drive repeat purchases. Keep them engaged!
6. Content driven. Have relevant new content to keep them interested.
7. It must be multi channel. Not everyone uses one communication channels. There are many and they are growing!
8. Reflect interest, not just action. Interest is important too!
9. Accessible no matter how someone is accessing the information.
10. Cross platform. The new normal is using different devices.
 
Find out more and what software is available through the video!
 

 
Contact the Expert
 
Andrea Orozco
andrea@think-kik.com
 

Who To Hire

As you grow your business, one of the first things that you start doing is hiring employees. Hiring right the first time is critical as it impacts your sales, customer service, your ability to hire others, your brand image, and maybe even the survival of your business.

The expert for this webinar is Marci Schnapp, a Workplace Futurist, Executive Search and Strategic Human Infrastructure Consultant is responsible for TeamQuest Systems vision of being a premier Teamability®-based Executive Search and Human Infrastructure Solutions firm.

 

 

Contact Your Expert
Marci Schnapp
marci@teamquestsystems.com

 

Want the PowerPoint? Who to Hire

Public Relations for Small Business

 
Public relations (PR) is one of the most effective forms of marketing. Why? It is instantly credible and it often gets your business into mediums that you might not be able to access otherwise.
 
Think about when you read a newspaper, instantly any business that is mentioned or quoted is considered more credible or a leader in the field. The same applies if you hear someone presenting, on the radio, or even mentioned on a blog. Taking advantage of this low cost and effective marketing tool becomes critical.
 
Some of the top things to remember about PR is this;
1. Know your public.
2. Target communication.
3. Be consistent.
4. Know the tools and resources available to you.
5. Plan ahead.
 
To learn all of the details and tricks from a PR consultant, check out the video.
 

 
Contact the Expert
 
Sandra Gabriel
sandra@gabrielpr.ca
 
Like the PowerPoint presentation? PR 101
 

Additional Resources

 
Press News Release Outlets
Briefing Wire https://www.briefingwire.com/
PR Log https://www.prlog.org/
News Box https://newsbox.com/
Press Release Point https://pressreleasepoint.com/
My PR Genie https://www.myprgenie.com/
Pamper Me Network https://www.youdeservetobepampered.com
PR Link (Toronto) https://prlink.insidetoronto.com/
 
News & Articles
68 Articles https://68articles.com/
Article Alley https://www.articlealley.com
Article Base https://www.articlesbase.com/
Article Click https://www.articleclick.com/
E-Zine Articles https://ezinearticles.com/
Ezine Mark https://ezinemark.com/
Go Articles https://goarticles.com/
Scribd https://www.scribd.com
gabrielpr.ca https://www.gabrielpr.ca/wp-admin
Women’s Post https://www.womenspost.ca
Biz Sugar https://www.bizsugar.com
 
Extended Distribution List
www.betanews.com
www.highwire.stanford.edu
www.newslink.org
www.marketwire.com
www.editorandpublisher.com
www.prnewswire.com
www.internetworldstats.com
www.newswire.ca
www.prweb.com
www.businesswire.com
www.programmersheaven.com
www.emediawire.com
www.MYPRGENIE.com
www.threadwatch.org
www.pr-inside.com
www.24-7pressrelease.com
www.pr.com
www.mediapost.com
www.tmcnet.com
www.newswiretoday.com
www.our-hometown.com
www.prlog.org
www.pressreleasenetwork.com
www.betanews.com
www.earthvision.net
www.promotionworld.com
www.downloadjunction.com
www.press-world.com
www.majon.com
www.clickpress.com
www.bookcatcher.com
www.businessportal24.com
www.webnewswire.com
www.przoom.com
www.urlwire.com
www.billhartzer.com
www.groupweb.com
www.newspad.com
www.1888pressrelease.com
www.expertclick.com
www.gebbieinc.com
www.newsforce.com
www.imediafax.com
www.eworldwire.com
www.ereleases.com
www.press-release-writing.com
www.searchwarp.com
www.dbusiness.com
www.eceurope.com
www.devarchive.com
www.emailwire.com
www.softwaremarketingresource.com
www.seo-pr.com
www.powerhomebiz.com
www.readmedia.com
www.send2press.com
www.openpr.com
www.store.1choice4ystore.com
www.prleap.com
www.pressbox.co.uk
www.usprwire.com
www.free-press-release.com
www.ukprwire.com
www.theopenpress.com
www.prurgent.com
www.upload.it
www.storebuilder.co.uk
www.free-press-release-center.info
www.malebits.com
www.softpressrelease.com
www.promaxum.com
www.epressreleases.org
www.dime-co.com
www.softwarewire.com
www.ecommwire.com
www.lunareclipse.net
www.sbwire.com
www.pressflash.com
www.pressrelease365.com
www.ukprwire.com
www.pressreleasepivot.com
www.pressexposure.com
www.prfree.com
www.ideasiteforbusiness.com
www.thepublish.com
www.press-base.com
www.targetwire.com
www.express-press-release.com
www.profnet.org
www.thehostingnews.com
www.newsblaster.com
www.myfreepr.com
www.ideamarketers.com
www.afreego.com
www.addpr.com
www.symbcity.com
www.mediasyndicate.com
www.news.baou.com
www.eboomwebsolutions.com
www.internetwriters.com
www.webwire.com
www.mediapeak.com
www.epicinnovations.com
www.prwindow.com
www.exchangenet.com
www.onlinepressreleases.com
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www.freepressrelease.org
www.pressabout.com
www.afly.com
www.pressreleasecirculation.com
www.opportunityupdate.com
www.prbuzz.com
www.africanewswire.net
www.publicrelations.uk.com
www.fastprnews.com
www.hungarynewswire.com
www.prnuke.com
www.press.xtvworld.com
www.e-syndicate.net
www.emeapr.com
www.hotmicrocap.com
www.learn-more.org
www.sanepr.com
www.baygo.com
www.XpressPress.com
www.internetnewsbureau.com
www.businessopportunity.biz
www.exactrelease.com
www.bizeurope.com
www.devpress.com
www.i-newswire.com
www.bignews.biz/
https://pressexposure.com/
https://newsreleaser.com/
www.healthprspider.com/
www.freepressrelease.com
https://freepressindex.com/
www.ideamarketers.com
www.yourfreepressrelease.net
www.pressreleasepublic.com
www.release-news.com
www.booshplr.com
www.press-release-articles.com
www.imnewswatch.com
www.prfriend.com
www.pressreleasepad.com
www.postafreepressrelease.com/
www.pressreleasehome.com/
www.pressreleaseroom.com
www.fastpressreleaser.com
www.pressreleasestudio.com
www.qualitypressreleaser.com
www.anyrelease.com

 

 

Writing For The Web

Netwriting or writing on the web is an evolving art. With more and more consumers turning to the web prior to making a purchase, it is becoming a more important medium.

Some of the questions that are answered in this video are;
– how do you write differently for web?
– how do you write differently for mobile phones?
– where do you put the most important messages?
– what are some emerging trends in online writing?

Some best practices when writing in general is to use the inverted pyramid approach where the most important or key points are at the top. Another is to use an active voice and ensure that the message is what the audience is looking for.

Web writing takes these writing best practices and turbo charges them with some other things you need to take into consideration.

1. Simplicity. Web needs to simple. Mobile needs to be even more simple.
2. Scan-able. People read websites in a pre defined order. Make sure your most important messaging are in these areas.
3. Search-able. Traditional search engine optimization best practices are no longer as important. Content (your writing!) is becoming increasingly important and providing relevant and credible information is critical. There is an entire new industry on content marketing based on this requirement.

Contact The Expert

Paul Lalonde
Content Manager
MarketingWise
paul@marketingwise.ca

Want the PowerPoint slides?

Paul Lalonde.Web writing

Let Your Creativity Out!

 
As a small business owner we need creativity to help us with product development, creating new ideas in our business, and to stay ahead of the competition.
 
Sometimes we think that other people are the creative ones and that this is not a strength that we have ourselves. But that is not true! Everyone has creativity inside of them, they just need to know the tools and how to recognize it in yourself.
 
This video outlines the three major steps of creativity:
 
1. Brainstorming. Some different tactics to approach brainstorming and tools that you should try out. A lot of times it is as simple as starting to write things down.
 
2. Prioritization. Once you have a bunch of ideas it is important to figure out which ones are the best ideas or what order you can actually approach them. Everyone has a limitation on time and money, so prioritization becomes important.
 
3. Implementation. Once you’ve decided on the ideas, action becomes necessary. Many times people want to wait and make things perfect, but often it is good to get your MVP (minimum viable product) out there to begin your testing.
 
At the end of the video, there are additional tips and tricks, as well as an example of where creativity has made a huge difference.
 

 
Contact The Expert
 
Sheri Andrunyk
womenforwomen@primus.ca

Benchmarking & Performance Management for Small Business

 

What gets measured will get done.

 
Large businesses and small business alike use performance metrics with the intent to motivate their employees. However often these metrics are misguided and resulting in undesirable behaviour. They are not tied to the strategic performance of the organization.
 
In this video learn…
 
1. Why have metrics?
2. How to create your metrics that will actually help your business
3. Understand what a balanced scorecard is and what components make up a small business’ balanced scorecard
4. Learn how to monitor and implement the metrics in the most effective and efficient way possible
 
There are a lot of red flags when it comes to metrics, and if done improperly a metric can actually stunt your business’ growth rather than foster it.
 
Always remember that what gets measured will get done!
 

 

Performance management resources

 
Examples of Critical Success Factors and Metrics
 
Want the slides for this presentation? Performance Management

eCommerce 101

Ecommerce is more than the future – it is today!

It is currently a $600 billion dollar industry in Canada and the United States, with over 630 million active websites. Plus it is still growing at a massive rate of 47% annually over the last 12 years.

iDeal Advisor presents this topic with the idea of focusing on conversion rates, reducing abandonment rates, and increasing the value of your website through traffic and revenue. Throughout the video, topics are covered to help you with these three goals.

First it covers that a good landing page is critical. It needs to have;

1. Your logo, images, and branding
2. You need great copy and design pieces.
3. You need a headline that is catchy and simple.
4. A brief body of copy that is succinct and clear.
5. Testimonials.
6. A call to action. What do you want the visitor coming to your site to DO.

Second there is the new SEO (search engine optimization)

1. fresh content
2. social media
3. media releases

You can’t improve what you can’t measure. So make sure that you are using Google Analytics to understand your unique visitors, abandon rates, and conversion rates.

And finally, you need a way to nurture the leads. How do you get conversion from returning visitors or individuals who left your site.

Contact The Expert

The subject matter expert is Craig Hunt, the President of iDeal Advisor.
email: craigh@idealadvisor.com

www.idealadvisor.com

If you like this video, check out Simple Website Best Practices.