Category Archives: Management & Human Relations

Hiring people, leading people, and managing people.

Benchmarking & Performance Management for Small Business

 

What gets measured will get done.

 
Large businesses and small business alike use performance metrics with the intent to motivate their employees. However often these metrics are misguided and resulting in undesirable behaviour. They are not tied to the strategic performance of the organization.
 
In this video learn…
 
1. Why have metrics?
2. How to create your metrics that will actually help your business
3. Understand what a balanced scorecard is and what components make up a small business’ balanced scorecard
4. Learn how to monitor and implement the metrics in the most effective and efficient way possible
 
There are a lot of red flags when it comes to metrics, and if done improperly a metric can actually stunt your business’ growth rather than foster it.
 
Always remember that what gets measured will get done!
 

 

Performance management resources

 
Examples of Critical Success Factors and Metrics
 
Want the slides for this presentation? Performance Management

Sales Storytelling

Think about the excitement you felt when you first thought about running your own business. Did you dream of financial freedom? More time with your family? Travel to exotic places?
 
Where has all the excitement gone? Many small business owners experience incredible stress, time pressures and little personal time with loved ones. They realize that their business will collapse if they are absent from it. What started out as a dream has now become a cage.
 
The transition from a business that is a burden to a business that enables you to have the lifestyle that you dream of is not as difficult as you might think.
 
Learn to avoid:
 
•The stress from being the bottleneck in your business.
•The stress of poor cash flow
•The stress from not feeling in control
 
And how to achieve:
 
•Financial Freedom
•A business that works for you instead of a business you have to work for
•More time with your loved ones
 
If you would like to rekindle the dream, watch this video!
 

 
Contact The Expert
 
Adrian Davis
Adrian@adriandavis.com

Non Profit 101 & Social Enterprise

What makes a non profit? What makes a social enterprise? What is social entrepreneurship?

These are the first pieces to understand within selecting if your organization will be for profit, non profit, or social enterprise. Knowing the difference and knowing where you fit can be powerful.

Being a social enterprise can have a huge advantage to your organization as your employees are proud of where they work, your values are a guiding light and part of the vision which helps you move forward.

Just as important as figuring out how a social enterprise is different than other organizations, there are a lot of similarities. Specifically, just because you have a mission doesn’t mean that you can forget about profit. You still need to start with your customer and client needs, then build out what business model makes sense for you.

Your Expert

Norm Tasevski
Co-Founder and Partner, Venture Deli
Course Director, Social Entrepreneurship | Schulich School of Business | University of Toronto Faculty of Applied Engineering | U Waterloo Faculty of Environment
norm@venturedeli.com
(416) 624 8349

Matter To The World
follow us on twitter: @venturedeli
Want the slideshow? Venture Deli Slideshow

Top 7 Legal Concerns of a Small Business

Find out from Denise Robertson, from Mills and Mills LLP, what the top legal concerns are and how to prioritize your legal dollars to protect yourself from the most amount of risk. Tons of details and lots to think about all wrapped up in 30 minutes.

 

What to expect?

Find out what the top 7 legal concerns are
Discover tons of little details to be aware of

 

What are the top 7 legal concerns?

#1 – Business Structures
#2 – Working with Others
#3 – Contracts and Written Agreements
#4 – Protection of Intellectual Property
#5 – Premises
#6 – General Liability
#7 – Estate Planning

 

Find out more in the video!

 

 

Contact our subject matter expert at:
Denise Robertson
denise.robertson@millsandmills.ca

Employee Engagement: The Art of Employee Retention

Keeping your best employees and making them even better could be the difference between a good versus great small business. Managers agree that it is their employees above all else that help differentiate their organizations from competitors.

 

Why does employee engagment result in?
– higher employee productivity
– lower costs from lower accident rates, lower absenteeism, and lower employee turnover
– happier & more satisfied customers

 

So how do you keep the best and avoid employee turnover as a small business? Find out in 30 minutes.

The subject matter expert was Lovel Dhir. She can be reached at;

Lovel.hr1@gmail.com
416-709-8055

Make Your Home Business Fly

Need some tools make your home business fly? This 30 minute video outlines some excellent tools that you will be able to use and incorporate immediately to:

– Set goals that you are more inclined to stick to
– Gain a better perspective on your time
– Learn how to evaluate and course-correct as needed
– Work on your business, not just in your business
– Rediscover the importance and power of communication

Above all, Sheri will inspire you to become even more committed to yourself and your work, reminding you of the value of ongoing study, learning, and dedication of time and patience necessary to bring about the meaningful success you desire.

Follow Sheri on LinkedIn, Twitter, Facebook and her blog at www.ICPublishing.ca .

Copyright 2013

Strategic Planning 2013

This is the best time to sit down and iron out your strategic plan for 2013. But where to start?

This 20 minute video outlines how to create a vision, how to break it down into actionable tasks, and how to keep on moving forward.

Watching this video is a strategic thing to do!  Want to get started yourself, download your own Strategic Planner 2013.

 

Preparing For Change: Career (And Personal) Transition

Starting & running a business can be extremely stressful on a physical, mental, and emotional front. Get advice from a career coach and life coach on how to make this transition successfully.

 

Our subject matter expert is Andrea Bonsey, a Career Counsellor and Counselling Therapist at Navigation Counselling Inc.

 

Reach her at www.navigationcounselling.ca or andrea@navigationcounselling.ca

 

Scaling A Small Business

There are 5 major phases of the enterprise lifecycle from a small business in rapid growth to a mature corporate enterprise. What is important at each stage and how to accomplish this as you grow?

 

The subject matter expert is Adrian Davis, CEO of Whetstone Inc. (www.whetstoneinc.ca) is a professional speaker and technology advisor.

 

Manage Your Energy & Your Choices (Be a Better Self-Manager)

Now there’s a thought?! As you plan your day and week, try evaluating the options and choices you have, and take into consideration the energy you need/want for each task.

We all know what it feels like to be stressed about “time”. You know, too many things to do and not enough time to do them in. If this sounds like you right now, you might be trying too hard to micro-manage every hour, often overfilling your schedule. This is a sure-fire way to set yourself up for frustration and disappointment, versus success.

Managing your choices and assessing wisely the energy and focus you need is a much more realistic and useful approach. You will be more inclined to have a better perspective on how much time you will really need to allot for each appointment or “to do” item on your list.  You will also quickly see the value of creating a cushion over the course of your day, to allow for the meeting that runs a little later or the road repairs that tie up traffic unexpectedly right in the middle of your day.

More positives:

•  The breathing space in your day will help you think more clearly, and recognize opportunities that you might have otherwise missed (being distracted by all that you still had to do).

•  Remaining in the moment will show more respect to others you are engaging with, and definitely give you more joy and respect in return too.

There are still a couple of other significant challenges people can face. Have you ever added tasks to your day just randomly (in reaction mode) without checking and prioritizing with your existing commitments? Or perhaps you added ones that shouldn’t have been there to begin with (i.e. those tasks belonged on someone else’s list)? I’m not saying that these things should never happen; there’s just a lot of wisdom in doing so with more thought than is often given.

To help you get a better sense of where your time is going and provide you a quick and easy way to see where you can tweak things, I encourage you to do what I call a Wellness Journal for one week.

 

From my book, Working From Home & Making It Work©

I initially created the Wellness Journal to help my clients and colleagues get a handle on their use of time—or as often was the case—get a handle on how and who else was using or consuming their time. As with many other tools I have developed or passed on from my mentors, the Wellness Journal has become an amazing exercise that I utilize regularly.

 

It’s very simple, and you can customize it the way you see fit for your particular circumstances. Detail is helpful, but not to the point where it will inhibit you from following through with the process.

 

Every one of us has 168 hours in our week, that’s 7 days times 24 hours.

 

I encourage you to pick a relatively normal week you can commit to—and write, type or record in some way, all that makes up your day. Note everything you do for yourself, for your friends, family, work, etc.

 

Quite likely, well before the week is up, you will see some areas that you can make adjustments in, to help things run more efficiently and productively.

Here’s to your success!

 

_______

 

 

This week’s guest blog is by Sheri Andrunyk, on Managing Your Energy & Your Choices, more insights of which you’ll find in her new book, Working from Home and Making it Work.

 

Sheri Andrunyk is Master Practitioner of Neuro-Linguistic Programming, Inspiring Speaker, Holistic Business and Life Coach, Author and Publisher. Her specialty is working with small business owners and entrepreneurs.

 

 

She has a passion for all forms of meaningful communication, and has expertise in providing invaluable guidance to her clients, colleagues, and community.

 

Sheri’s new book Working from Home and Making it Work discusses time and choice management, work/life balance and shares powerful insights on how we can become better self-managers, an essential component to success.

 

 

 

For more information and to download a free chapter, please visit

 

www.insightfulcommunications.ca